Privacy Policy

Introduction
The Spencer Health Network maintains the highest standards of integrity in the operation of our business. In the course of our business, it is necessary to collect, record, store, process, transmit, and otherwise handle Personal Information about individuals. All such activities are done in a manner that we believe to be consistent with both generally accepted privacy standards under the PIPEDA legislation as well as standard business practice ethics.

Purpose
Personal Information is collected for the purposes of member and prospective member identification, billing and communication. By becoming a member or prospective member, you agree that your Personal Information may be used for the stated purposes. Consent to the collection and use of your Personal Information for the stated purposes can be withdrawn by you at any time, subject to legal and contractual restrictions and reasonable notice in writing by you.

Limits and Disclosure
Only required information for the purpose(s) identified will be collected. Only lawful means will be used to collect personal information. Personal information will not be disclosed except:

As required in the normal operation of our business
Where required by law
To protect the interests of The Spencer Health Network against misrepresentation, fraud or other illegalities, prosecutorial actions or other unwarranted proceedings.
Retention & Safeguards
Personal Information will be kept only as long as needed for the intended purposes or as required by law. Safeguards have been established by the The Spencer Health Network that are intended to protect Personal Information against loss, theft, copying, and unauthorized disclosure, use or modification. Access to Personal Information is restricted to authorized employees and authorized service providers who need it to perform their work. Personal Information is stored in secure databases on this website and in locked offices on our premises during non-operating hours. When Personal Information is no longer required, it will be destroyed to prevent unauthorized parties from gaining access to the Personal Information.

Access
It is your right to know the Personal Information maintained about you. Requests by you to know more about the Personal Information we keep will be responded to in a reasonable time period at no cost to you. Requests for copies of Personal Information records to be delivered to you will incur a handling fee that will be billed to you in advance of the reproduction and delivery of your Personal Information. Upon receipt of your Personal Information you have the right to request, in writing to our Privacy Officer, the correction of inaccurate, incomplete or obsolete information in your file. If demonstrated to the satisfaction of The Spencer Health Network Inc. that the information held in our record is inaccurate, incomplete or obsolete, we will change our record accordingly. You may also register any Privacy related complaint by contacting our Privacy Officer at privacy@spencerhealth.com. The Privacy Officer will investigate the complaint and provide a written report of his/her findings. If determined by our Privacy Officer to be a valid complaint, the necessary change to our Policies and Procedures will be made to resolve your complaint. You may also have other governmental complaint resolution procedures available to you.

Disclaimer
We are not an insurance company or dental office. Any work done by any dentist listed on this site is done by themselves with no liability undertaken by Spencer Health with regards to quality of work, cost of work, or any other instances which may occur before, during or after treatment. No one should act upon the information on this site without a thorough examination and appropriate consideration of the facts of their particular situation. You assume total responsibility and risk for your use of this and all other Internet sites. The Spencer Health Network and anyone associated or affiliated with The Spencer Health Network, or this site, makes no express or implied warranties, representations or endorsements whatsoever with regard to any information, service or product provided through this site or on the Internet generally, and they shall not be liable for any cost or damage arising either directly or indirectly. It is solely your responsibility to evaluate the completeness and usefulness of all information, services, and products provided through this site or the Internet generally. Under no circumstances will The Spencer Health Network Inc. and anyone associated or affiliated with The Spencer Health Network, or this site, be liable for any direct, indirect, incidental, special, punitive or consequential damages that result in any way from your use of services provided by any health provider listed on this site or to access the Internet generally or any part thereof, or your reliance on or use of information, services or products provided on or through this site or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. Data or mail transmitted on the Internet is not always secure. The Spencer Health Network will not be responsible for any damages you may suffer by the transmission by you of confidential or sensitive information. The Internet contains viruses and other hacking devices that can damage your property and you are exposed at your own risk. The Internet contains unedited materials some of which may be offensive to you and your access to such materials is at your own risk.